Free Delivery: Over a value of £35
Royal Mail 1st Class*: £3.95
*Standard UK Delivery
Next Day Delivery*: £4.95
*Orders must be placed before 11.30am to guarantee a next day service. Customer must be present to sign for the package. No deliveries on Sundays or Bank Holidays.
We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied, you have 14 days (from receipt of your order) to return the item, in its original condition, to qualify for a full refund.
Please note that we cannot accept returned goods that we reasonably believe have been used.
Please contact Customer Services on 0207 3497018 (Monday-Friday, 9am-5:30pm) or email us at firstname.lastname@example.org with your order number and Customer Services will explain to you how to proceed.
If the goods you receive are damaged, faulty or not what you originally ordered we will be happy to exchange the items or offer you a refund.
Please notify us immediately by calling our Customer Services team on 0207 3497018 (Monday-Friday, 9am-5:30pm) or email at email@example.com with your order number and Customer Services will explain how to proceed.
To assure prompt resolution, please provide the order number and keep the box, packing materials and the damaged items for inspection.
This policy is only applicable to purchases made online; we are unable to process returns for purchases made within a partnered retail location.
Returns for purchases made online will not be accepted for return or exchange at a Wild about Beauty counter.
Your statutory rights remain unaffected.